Acute Care Services Consulting

Hospital operational efficiency and emergency room consulting

ACUTE CARE SERVICES CONSULTING

Improve Your Organization’s Acute Care Services

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Sullivan Lakier Group has extensive consulting experience in inpatient acute care departments. Our consultants are seasoned nurses who are willing to roll up their sleeves and partner with you to improve your organization’s Acute Care Services, including general medical-surgical units as well as specialty units like neuroscience, oncology, orthopedics, cardiac, etc.

Our consulting services range from full assessments and implementation efforts to specific focused improvement projects. For a full assessment, we evaluate all facets of your current operations and processes. This effort enables us to identify the underlying causes of problems and the strategies needed to resolve them so that our clients can realize sustained improvements. For a targeted project, we work in a focused manner to achieve your goals in a specific area while ensuring full integration with other related functions and services. We work to ensure that your goals are met in the short term and more importantly that those gains are sustained. We offer implementation support at the level you need rather than a canned approach. Sullivan Lakier Group appreciates the uniqueness of each unit and the value each one brings to the organization as a whole. We have designed our consulting services to ensure we are able to help you with whatever your unique issues and needs might be.

ACUTE CARE CONSULTING SERVICES:

We utilize a four step process in our consulting which is tailored to the level of support you need. These four steps typically are as follows;

Evaluate your acute care services or specific areas identified and make recommendations for improvement
Develop an action plan to guide the improvement work for either your team or a combined hospital-consultant team
Provide project leadership or hands-on support for implementation as needed
Provide an operations dashboard and training that allows the organization to monitor progress and ensure the gains are maintained.

The areas of focus for an Acute Care Services assessment typically fall into the following categories:

Organizational structure
Nurse/Physician relationships
Business development
Physical environment
Regulatory Compliance
Productivity and staffing
Patient flow
Models of care
Patient care delivery systems
Customer service
Support services
Staff orientation and training
Staffing and scheduling

BENEFITS OF OUR ACUTE CARE CONSULTING SERVICES:

We will work with you to achieve desired results such as:

Increased Patient Satisfaction
Increased staff and physician satisfaction
Improved efficiency and productivity
Improved staff resources and availability
Efficient and effective delivery of patient care
Improved patient flow
Increased staff competency
Improved quality outcomes

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