Information about hospital productivity, and quality improvement and cost reduction programs

Hospital operational efficiency and emergency room consulting

ABOUT SULLIVAN LAKIER GROUP

The Sullivan Lakier Group was created by the merger of Sullivan and Associates, Inc. and InnoVia Health, Inc. Sullivan and Associates, was founded in 1988 by Denis Sullivan, MHA. Denis and his firm earned a national reputation for their work in the areas of hospital turnarounds, productivity improvement, and cost reduction programs.

InnoVia Health, founded in 1995 by Nancy Lakier RN, MBA, pioneered redesigning operations in highly competitive markets. The firms' work achieved national attention as they established the basis for practice standardization, process cost reduction and improved quality outcomes. Prior to starting InnoVia Health, Nancy had served as Vice President of Patient Care Services at four major medical centers.

The merger of these two complementary firms has enabled the Sullivan Lakier Group to bridge the gap between Finance and Patient Care - to eliminate the conflict between Cost and Quality. In order to thrive, hospitals must now provide excellent patient care while maintaining a healthy bottom line. Helping each client achieve precisely that, is the goal of the Sullivan Lakier Group.

The Sullivan Lakier Group's sister company, Novia Solutions, was subsequently formed to provide complementary interim management solutions – providing expert staff to support a short or long-term vacancy of hospital management or administration positions.

REAL ISSUES — REAL SOLUTIONS

As a leader in health care you well understand the need to continually drive down costs while maintaining or improving your level of care. However, many managers and even administrators feel that low cost and high quality have become mutually exclusive.

Is your hospital experiencing any of the following?

Growing tension between your Finance and Patient Care divisions
Financial pressures making your administrative team more demanding, while managers become more defensive
Concerns voiced by your patients, employees, or medical staff regarding declining levels of patient care or service
Breakdowns in the smooth flow of patients, information, and staff between departments
Over-reliance on registry, travelers, and overtime to meet regular staffing needs

Today, it is unlikely that you can simply mandate cost or operational improvements and expect your managers to respond effectively. Many of them are out of ideas, or have hit roadblocks that are beyond their control. Your administrative team may lack the time needed to focus on the level of detail necessary to move each department, and the organization forward.

However, even in today's complex climate, there is a way to manage costs and improve operations. To achieve success, you must dedicate experienced and objective individuals to your specific challenges. By utilizing the services of a proven change agent, you can identify and resolve your problems with creative and lasting solutions. The mission of the Sullivan Lakier Group is to help you bridge the gap between cost and quality, and achieve significant, measurable and lasting results for your hospital.

YOUR PARTNER IN CHANGE

The Sullivan Lakier Group combines a unique blend of financial expertise with hands-on clinical experience to provide the most effective solutions for success. Organizational strategic thinking, coupled with a detailed understanding of each department's operations, is fundamental to everything we do.

The Sullivan Lakier Group has successfully provided operational and productivity consulting services to hospitals of all sizes throughout the United States. As your working partner, we develop a step-by-step strategy to identify and address your specific needs in all areas of operational and financial improvement. Our portfolio demonstrates dramatic results for every project and we have numerous testimonials that confirm our effectiveness.

TAKING THE FIRST STEP

There are significant financial and operational improvement opportunities in your organization. Your administrative team is already stretched. The key question you must answer is, "Can we realistically expect to achieve these goals on our own?" The Sullivan Lakier Group stands ready to help.

The Sullivan Lakier Group is committed to gaining management, physician and staff support for all needed changes. We accomplish this by providing senior level staff with the credibility that comes from years of clinical, financial and administrative experience.